Privacy Policy

Effective Date: [2025.05.01]

At Acevion by Maleous (“we,” “our,” or “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or purchase our hearing-related products.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, billing and shipping address.
  • Order Information: Products purchased, order history, and payment details (processed securely through third-party platforms such as Shopify Payments or PayPal).
  • Device & Usage Data: IP address, browser type, device identifiers, and on-site behavior (collected through cookies and analytics tools).
  • Marketing Preferences: Your communication preferences when you subscribe to newsletters or marketing updates.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate order updates or customer service inquiries
  • Improve our website and product experience
  • Send promotional offers (if you’ve opted in)
  • Ensure legal and regulatory compliance

3. Sharing Your Information

We may share your data with:

  • Service Providers: Such as Shopify, payment gateways, logistics partners, and marketing tools (e.g., Klaviyo or Meta Pixel)
  • Legal Authorities: When required by law or to protect our rights

We never sell your personal data.

4. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request corrections or deletion of your information
  • Opt-out of marketing communications
  • Request data portability or lodge a complaint

To exercise your rights, please contact us at [support@acevion.com].

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience
  • Remember cart contents and preferences
  • Measure site performance and traffic
    You can manage your cookie preferences in your browser settings.

6. Data Security

We take commercially reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no system is 100% secure.

7. Children’s Privacy

Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.

9. Contact Us

If you have any questions about this policy, please contact us at:
Email: support@acevion.com